Privacy Policy

Effective date: February 25, 2025

Welcome to Cupid (cupidsarrowkills.com). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We collect

1. Information We Collect

We collect information you voluntarily provide when you make a purchase or interact with our site. This includes:

• Contact information such as your name and email address

• Payment and billing information (processed securely through Squarespace Payments)

• Shipping address for order fulfillment

Order history and transaction details

We also automatically collect certain technical data when you visit our site, including:

• Browser type and version

• Pages visited and time spent on the site

• Referring website

• General geographic location (city/region level)

This technical data is collected via Squarespace Analytics solely for the purpose of understanding how visitors use our website and improving the shopping experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders

• To send order confirmations and transactional emails

• To respond to customer service inquiries

• To analyze website traffic and improve site performance

• To comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Payment Information

All payment transactions on cupidsarrowkills.com are processed through Squarespace's built-in payment system. We do not directly collect, store, or have access to your full credit card or payment details. Squarespace handles payment processing in accordance with PCI-DSS standards. Please review Squarespace's privacy policy at squarespace.com for more information on how they handle payment data.

4. Sharing of Information

We may share your information only in the following limited circumstances:

• With Squarespace, our website and e-commerce platform provider, to operate and maintain our store

• With shipping carriers (e.g., USPS, UPS, FedEx) solely to fulfill and deliver your orders

• When required by law, such as to comply with a court order, subpoena, or similar legal process

We do not share your data with advertising networks, data brokers, or any other third parties for commercial purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies through Squarespace. Cookies are small data files placed on your device that help us understand how you use our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including maintaining records of transactions, resolving disputes, and complying with legal obligations. If you wish to request deletion of your data, please contact us at the email below.

7. Your Rights

As a customer, you have the following rights regarding your personal data:

• The right to access the personal information we hold about you

• The right to request correction of inaccurate information

• The right to request deletion of your personal information, subject to legal and transactional record-keeping requirements

• The right to opt out of any future marketing communications

To exercise any of these rights, please contact us at the email address provided below.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete such information.

9. Security

We take the security of your personal information seriously. Our website is hosted on Squarespace, which employs industry-standard security measures including SSL encryption for all data transmitted to and from the site. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of our website after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: cupidsarrowkills@gmail.com