Terms of Use

Effective Date: February 25, 2025

Please read these Terms of Use carefully before using cupidsarrowkills.com (the "Site") or purchasing any products from Cupid ("we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.

1. Use of the Site

You may use this Site for lawful purposes only and in accordance with these Terms. By using the Site, you represent and warrant that:

•       You are at least 18 years of age

•       You will not use the Site for any unlawful or prohibited purpose

•       You will not attempt to gain unauthorized access to any part of the Site or its related systems

•       You will not use the Site to transmit any harmful, offensive, or disruptive content

2. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, product designs, and the overall site design, is the property of Cupid and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from this Site without our prior written permission.

3. Products and Availability

We make every effort to accurately display product colors, styles, and details on our Site. However, we cannot guarantee that your screen's display will perfectly reflect the actual product. Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue any product at any time.

4. Pricing

All prices are listed in US dollars (USD). We reserve the right to modify pricing at any time without notice. In the event of a pricing error, we reserve the right to cancel any order placed at an incorrect price and will notify you of the error and issue a full refund if payment was already collected.

5. Orders and Payment

By placing an order, you represent that you are authorized to use the payment method provided. All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases involving suspected fraud, payment issues, or errors in product or pricing information.

Payment is processed securely through Squarespace Payments. We do not store your full payment card details on our servers.

6. Shipping and Delivery

We ship within the United States. Shipping times are estimates and are not guaranteed. Cupid is not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control. Risk of loss and title for products purchased from our Site pass to you upon delivery to the shipping carrier.

7. Exchange and Return Policy — All Sales Are Final

IMPORTANT: All sales are final. We do not offer refunds or returns. However, we do offer exchanges under the following conditions:

•       Exchange requests must be initiated within 7 days of delivery

•       Items must be unworn, unwashed, and in original condition with all tags attached

•       Exchanges are subject to availability of the requested item

•       Customers are responsible for shipping costs associated with exchanges unless the exchange is due to a defect or error on our part

To initiate an exchange, please contact us at cupidsarrowkills@gmail.com with your order number and reason for the exchange. We reserve the right to deny exchange requests that do not meet these conditions.

8. Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery at [Insert Contact Email] with your order number and photos of the issue. We will work with you to resolve the issue, which may include a replacement or store credit at our discretion.

9. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CUPID SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PURCHASE OF OUR PRODUCTS. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE APPLICABLE ORDER.

11. Indemnification

You agree to indemnify, defend, and hold harmless Cupid and its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Site, your violation of these Terms, or your violation of any third-party rights.

12. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Cupid operates, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in that state.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Use at any time without prior notice. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

15. Contact Us

If you have any questions about these Terms of Use, please contact us at: cupidsarrowkills@gmail.com